Citizen Contact Center Of PITB Receives 7.1 Million Calls Since 2015
The CCC is staffed by a team of experienced and knowledgeable customer service representatives who are available 24 hours a day, 7 days a week. Citizen Contact Center (CCC), a…
NGMS Penetration Increases To 54.91% By End Of January: PTA
By the end of January, there were 2.878 million Ufone 3G subscribers, down from 2.917 million at the end of December. The Pakistan Telecommunication Authority (PTA) data showed that 192.78…
PTA Blocks 21 Unauthentic Quran Apps and Websites in Pakistan
The Pakistan Telecommunication Authority authority investigates complaints from the public as well as from different stakeholders, in addition to conducting proactive searches. The Pakistan Telecommunication Authority (PTA) has blocked 21…
Digital Warden App Issues Over 4.3mln Digital Challan In Punjab
Digital Warden App has been used to issue more than 4.3 million digital challans totaling approximately PKR 1.75 billion since April of last year. The Digital Warden App, created by…
Balochistan Establishes E Complaint Cell To Address Public Issues
The e-complaint cell established in the Chief Minister’s Secretariat was officially opened by the Chief Minister of Balochistan. The e-complaint cell established in the Chief Minister’s Secretariat was officially opened…
Case Flow Management System Of PITB Facilitates 90% Cases
The Case Flow Management system has helped the District Authority resolve 96% of the complaints it received and 92% of the cases it sent to the district consumer courts. The…
PTA Receives 15,568 Complaints Against Telecom Operators
PTA Receives 15,568 Complaints Against Telecom Operators
E Katchehri Islamabad Assists Residents in Addressing Civic Issues
E Katchehri Islamabad Assists Residents in Addressing Civic Issues
China To Tackle Noise Pollution During 14th Five Year Plan Period
By 2025, China aims to keep the nighttime environmental noise level at 85 percent of the acoustic environment function zones up to standard, said an action plan. China will continue…
PTA Block 6,418 URLs For Spreading Fake News On Social Media
Ministere stated that the URLs had been blocked in response to complaints lodged by stakeholders, including organisations and general public. The Minister for Information Technology and Telecommunications announced on Friday…
Workshop Held On Role Of ICT In Public Grievance Redressal System
The two-day workshop is being held online through the platform of the AOA, whose permanent secretariat is located in Islamabad at the Wafaqi Mohtasib Secretariat. Ejaz Ahmad Qureshi, the Federal…