STAFF REPORT IBD: Wateen Telecom, in its efforts to reshape its consumer brand and becoming the consumers digital life partner through innovative services in Pakistan, has been conferred the Cisco Customer Satisfaction Excellence Award.
The is the second consecutive award Wateen has won due to its exceptional level of customer service level during the last two quarters. Customer Satisfaction Excellence is the highest distinction a partner can achieve within the Cisco Channel Partner Programme.
“This achievement has further confirmed Wateens focus on customer centricity and keeping our customers at the centre of our focus while dealing with all environmental and economic challenges. As a Cisco Gold Partner, we are committed to the success of our customers and value our relationship with Cisco in continuing to deliver the highest quality solutions, products, and services,” said Naeem Zamindar, CEO Wateen Telecom, while commenting on this pride.
Each quarter, Cisco acknowledges certified partners that have the highest customer satisfaction distinction within each geographic region.
In the latest survey, Wateen has been recognized with this excellence award because of its exceptional level of customer service. Customers regarded Wateen as a reliable and trusted services partner and commented that Wateen possess the best trained team in the local industry.