The new system enables property owners to book transfer appointments online from the comfort of their homes.
An automated system has been put in place by the Capital Development Authority’s Estate Wing in Islamabad to speed up the transfer of residential and commercial properties worth millions of dollars. Prior to this, the system was semi-automated and involved several directorates, which made it difficult for citizens to transfer their property.
To obtain a transfer form and appointment date under the previous system, citizens had to physically go to the civic authority’s one-window directorate. The new system, however, enables property owners to book transfer appointments online from the comfort of their homes.
In the previous system, obtaining No Objection Certificates (NOCs) from the necessary directorates took days, and files were ignored because of poor tracking. Each case is given a distinct number by the new system, which shares it with the public for use in tracking and keeping records.
The senior officer of the estate wing explains that the new system streamlines application tracking, removing the requirement for citizens to physically visit each directorate. The process for estate, planning, revenue, and legal wing opinions has been streamlined because they can now track their applications remotely.
Authorized users can now enter property information during a transfer to create a backup for later use. Admitting officers can take photos and thumbprints for immediate verification, and it is connected to NADRA for identity verification.
Prior to this, even after finishing the transfer process, citizens had to wait a long time to receive their allotment letter. The new system, though, cuts down on waiting time by delivering the allotment letter with just one click.
Afnan Alam Khan, a member of the Estate CDA, confirmed the start-up of the new system and reaffirmed the authority’s commitment to updating antiquated procedures and enacting efficiency and responsibility. To stop the issuance of fake letters, the civic authority is also working to introduce new transfer letters with improved security features.
It is important to note that the civic authority had been the victim of numerous frauds involving phoney documents, backdating, and fictitious allotments. Through CDA’s one window directorate, these frauds enabled the issuance of phoney allotment letters and multiple plot transfers.