The-Pivot-Role-Of-Technology-In-A-Range-Of-Industries

This Is Not Only True For Individuals But Also For Organizations, Which Had To Pivot How They Engage With Public, Provide Goods And Services.

By Matt Maher

This past year was an equalizer for our collective behaviors, forcing us all to shift both our way of life and perspective. This Is Not Only True For Individuals But Also For Organizations, Which Had To Pivot How They Engage With The Public And Ultimately Provide Their Goods And Services — from retail and restaurants to education and the general workforce. And if there was one constant supporting all of this change, it was technology, hands down.

As we enter a new year, we’re still unpacking the long-term implications of how technology and organizations will continue to evolve together. So when I look at key areas of change, I group them into buckets so that there is logical crossover and synergy among the technologies being used. Based on my experiences, these are key areas where we’ll continue to see advancements — and adaptations — with technology that will have far-reaching effects.

This news was originally published at Forbes.