The Ministry of Information Technology and Telecommunication have advised the WhatsApp users to follow PTA instructions to avoid malware attacks.
Ministry officials said that Pakistan Telecommunication Authority (PTA) has advised the public to keep WhatsApp and device Operating Systems updated to avoid these malware attacks.
In reference to on going reports by media regarding WhatsApp accounts being hacked by a malware attack, the ministry had already issued an advisory for federal government officials on the matter, providing measures to minimise the possibility of any infection.
WhatsApp is one of the most used messaging apps with around 1.5 billion active users around the world so this may come as an inconvenience for many as they will have to update their devices if they wish to use the app.
PTA further requested public that users targeted in the recent hacking must approach the PTA authorities for remedy as soon as possible. Affected individuals are requested to contact PTA at email address content-complaint@pta.gov.pk or If you are unable to send email than visit PTA headquarters or nearest PTA Zonal office for assistance. Other than all these, register complainant via contact on helpline 1102.