Hackers endeavor to get hold of customer’s data at Dell, trying to breach the company’s network. The company identifies and rattles unauthorized activity on its network which was a crack to haul out customer information.
However, the evidence remains inconclusive as to whether the hackers were successful or not. The possibility of them managing to extract some of the data still exists.
Dell states that the information consisted of customer names, hashed passwords, and email addresses. No other details like credit card information were compromised.
The company claims to have deployed countermeasures, contacted authorities, and has reset all customer passwords, recruiting a digital forensic firm as soon as it identified the attempted attack.
Upon detection of the attempted extraction, Dell immediately implemented countermeasures and initiated an investigation. Dell also retained a digital forensics firm to conduct an independent investigation and has engaged law enforcement.
For the security purpose, customers that used the same password that used on official Dell account elsewhere should immediately change password on the other service too.
On the other hand, Dell Company has not exposed the extent of the security. Since this is a charitable disclosure, and there is no conclusive evidence that customer account information was extracted, it would be ill-considered to publish latent numbers when there may be none.
Dell were the most safe and sound company as , it sends manifests as well as the update files themselves via secured HTTPS channels to spoil simple man-in-the-middle attacks.