STAFF REPORT LHR: In line with the global Go-Green initiative, Telenor Pakistan has recently inaugurated its energy-efficient Green Field Call Centre in the city. The premises encompass state-of-the-art technology, high international security standards and safe working conditions for all of its Call Centre (CCD) Operations.
The optimum utilization of the systems installed in the Green Field Call Centre will enhance the efficiency of the employees by creating an ambiance that will help in fostering productivity which will translate into delivering better quality services to the customers.
“Being a socially responsible organization, Telenor, always strives to adhere to global environmental trends. The foundations of this call centre have been laid with resources that are environment friendly and comply with the international Health, Safety, Security and Environment (HSSE) standards,” said Lars Christian Iuel, Chief Executive Officer, Telenor Pakistan, during the launching ceremony.
He said that this call centre is yet another milestone for Telenor as it achieves high standards of operational excellence and energy efficiency simultaneously.
Furthermore, the improved facilities at the new premises have been designed keeping in mind the needs of disabled employees such that they will be able to access the premises and perform their duties seamlessly.