STAFF REPORT IBD: In order to protect its customers from mobile phone scams, the Telenor has issued a set of guidelines. The mobile phone communication has emerged as a useful tool, but there are some groups who use this service for their own purposes to trap the customers who have limited knowledge about mobile phone usage.

According to the notification guidelines: “If you receive a call or an SMS which claims that your are winner of a great lucky prize and in order to get the prize you need to send numbers of scratch cards or send Easy load or transfer money through Easy paisa then do not believe of such message or call and immediately delete the message and ignore the call. This scam is running from many years and many people who have limited knowledge about such scams have faced a huge loss of money.

Sometimes scammers are asked to transfer the money via bank transfer and as they have won the prize and to get this prize you have to transfer the money via bank. They can ask for your CNIC number and other personal information so you do not give this personal information to anyone who is asking in such way.”

Telenor says in case its customer is contacted by such scammers, he/she should contact at any Telenor touch point and register a complaint along with complete evidence.

By Web Team

Technology Times Web team handles all matters relevant to website posting and management.