STAFF REPORT ISB: Pakistan Telecommunications Company Limited (PTCL) has been awarded the Customer Service Appreciation award for its best customer services in the telecom sector at the Service Punch -2014 conference.

The awards ceremony, presented by Active8, in collaboration with and Pakistan Human Capital Forum, brought together a large number of CEOs, business heads, delegates and guests belonging to customer services and other industries.

Pakistans leading ICT service provider, PTCL received the service appreciation award as recognition to the companys track record of innovation and the pioneering role played in harnessing technology for providing better services to customers.

The survey is the result of a comprehensive independent assessment conducted by Active8, which included 5,000 respondents from a cross section of the society. The awards highlight, acknowledge and celebrate outstanding achievements and aim at developing a culture of excellence in customer care.

PTCL has been making relentless efforts to exceed customer expectations and shall continue to provide superior customer services while delivering quality and innovation.

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